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Guides, best practices and troubleshooting for Assentics

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FAQ

  • FAQ for Participants

    Answers to the most common questions from people taking part in research studies.
  • FAQ for Researchers

    Answers to the most common questions from researchers setting up and running studies.
Privacy

Exports can contain raw survey responses, timestamps, respondent references, and other information that may identify a participant directly or indirectly.

Before exporting

Export only when you have a clear study purpose and the right project authorization. Prefer the least identifying export format that still supports your analysis.

After downloading

  • Store the file in an approved location with access limited to the study team.

  • Do not send raw exports through personal email or chat.

  • Keep a note of why the export was created and who received it.

  • Delete generated copies when the study retention plan says they are no longer needed.

  • Check whether response content itself can identify someone, even when names are not included.

If a participant makes a rights request

Coordinate with the study controller before using or sharing old exports. A request may affect copies outside Assentics as well as records inside the application.